Instant Casino supports an approach where participation in gambling-related services remains controlled, informed, and voluntary. This policy outlines practical measures that can help players maintain control over their behavior, time, and spending, and explains the steps that can be taken when gambling threatens to become problematic.
The platform is intended exclusively for adults aged 18 and over. Individuals below the age limit are not permitted to open an account or use the services.
Core principles of responsible gaming
Responsible gaming means that gambling is seen as a form of entertainment and not as a way to generate income, settle debts, or compensate for financial problems. Users are encouraged to set clear limits in advance and regularly evaluate whether their gaming behavior remains within those limits.
Important principles include:
only play with money you can afford to lose;
do not borrow money to play;
do not chase losses;
set time and budget limits before you start;
do not play when you are stressed, under pressure, or emotionally tense;
do not combine gambling with alcohol or other substances that can affect your judgment.
Available tools
To help players manage their gaming behavior, various control measures may be available on the platform. Depending on the functionalities, these tools may include:
Deposit limits
Users can set a maximum for the amount that can be deposited into the account within a specified period.
Loss limits
Limits may be available that allow a user to cap the maximum loss within a set period.
Session or time limits
Users can set limits on the duration or frequency of gaming sessions to restrict prolonged use.
Time-out
A time-out is a temporary interruption of access to gaming activities. This can be useful when a user wants to take a short break without permanently closing the account.
Self-exclusion
Self-exclusion is intended for users who wish to block their access for an extended period. During an active self-exclusion, access to relevant gaming features should generally not be available.
Account closure
Users can also request to close their account when they no longer wish to use the platform or want to distance themselves from gaming activities.
How to stay in control
Practical steps to continue playing responsibly include:
set a fixed budget and stick to it;
keep track of playing time and expenses;
take regular breaks;
prevent gambling from affecting your work, studies, sleep, or relationships;
use available limits before problems arise;
be honest with yourself about your motivation to play.
Possible warning signs
Some signs may indicate that playing is becoming less controlled. For example:
playing more often or longer than planned;
increasing stakes to achieve the same feeling;
irritation or restlessness when you cannot play;
trying to win back losses by continuing to play immediately;
using money intended for rent, bills, or daily expenses;
hiding gambling behavior from family or friends;
neglecting work, obligations, or social contacts due to gambling.
If one or more of these signs are recognizable, it is advisable to immediately use available limits or a time-out and seek additional help.
Seeking help
If you feel that gambling is having negative consequences on your finances, well-being, or relationships, it is recommended to seek support. This can be done by:
contacting customer service for information on available account restrictions;
requesting a time-out or self-exclusion;
talking to a trusted person;
considering professional guidance or specialized support services.
Instant Casino can provide general information about responsible gaming, but does not replace medical, psychological, or financial advice.
Protection of minors
The platform is exclusively intended for persons 18 years of age and older. Users must ensure that minors do not gain access to their account, device, or payment methods. On shared devices, it is recommended to:
not to save login details;
always log out of accounts after use;
use parental supervision or device restrictions;
keep passwords confidential;
shield access to payment methods.
Internal monitoring and signaling
Instant Casino may apply operational processes to assess behavioral patterns, account settings, or risk signals as appropriate for safety and responsible use. This does not mean that every problem can be fully detected or prevented, but it supports a careful approach to user protection.
Personal responsibility
Although the platform may offer tools, each user remains responsible for their own gaming behavior, for the accuracy of provided information, and for timely use of available restrictions when necessary.
Contact and requests
For questions about responsible gaming, account restrictions, time-outs, self-exclusion, or account closure, please contact us via:
Email: instantcasino_support@gmail.com
Phone: +31 20 808 47 26
Address: Keizersgracht 482, 1017 EG Amsterdam, Netherlands
Changes to this policy
This policy may be adjusted when available features, internal procedures, or applicable player protection expectations change. The most recent version applies from the moment of publication.